SSE Academy - Privacy Policy

Effective Date: 24 January 2025

At SSE Academy, we are committed to protecting your privacy and ensuring a safe online experience for all our users. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or use our services.

By using our platform, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

• Personal Information: When you register for an account, enroll in courses, or interact with our website, we may collect personal information such as your name, email address, phone number, and payment details.
• Usage Data: We automatically collect certain information when you visit or interact with our website, including IP addresses, browser type, operating system, and pages visited.
• Cookies and Tracking Technologies: We use cookies and similar technologies to improve your user experience and analyze usage patterns on our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our services: This includes enrolling you in courses, processing payments, and delivering course materials.
• To personalize your experience: We may tailor the content and recommendations based on your preferences.
• To communicate with you: We may send you account-related notifications, marketing updates, course information, and promotional offers (with your consent).
• To comply with legal obligations: We may process your information to comply with applicable laws, regulations, or legal requests.

3. How We Protect Your Information

We implement a variety of security measures to ensure the protection of your personal information, including encryption, secure servers, and access control protocols. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee absolute security, as no method of data transmission or storage is 100% secure.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you, such as payment processors, email service providers, or hosting companies. These third parties are required to keep your information confidential and use it only for the purpose of providing their services.

We may also disclose your information if required by law or in response to valid legal requests.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You may request that we delete your personal data, subject to certain exceptions.
• Opt-out of Marketing: You may opt-out of receiving marketing emails at any time by clicking the "unsubscribe" link in our emails.
• Data Portability: You have the right to request a copy of your personal data in a structured, commonly used format.

To exercise these rights, please contact us using the contact information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These technologies help us:

• Analyze website usage and improve functionality.
• Remember your preferences and settings.
• Provide personalized content and advertisements.

You can control cookie settings in your browser or device, but disabling cookies may affect your ability to use some features of our platform.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by SSE Academy. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

SSE Academy does not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the "Effective Date" at the top of the policy. We encourage you to review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

SSE Academy
Email: academy@ssemultinational.com
Phone: +212 666 16 15 87
Website: https://ssemultinational.com/academy